About Us
A little about us

We are a small independent family run business. All our bedrooms are individual, to offer a variety of options, choices, facilities and prices.

Some features apply to all our rooms, such as the feels of 100 tc Egyptian cotton sheets. The best quality mattresses to ensure the best of sleeps. En suite facilities, free complimentary WIFI and televisions in case the weather or midges aren't suitable to sit out and enjoy the staggering location.

Something to appeal to everyone.  Below you can find some details about each room we have available. Should you have any questions or requests, feel free to call or email us and we'll be happy to help however we can.

The history of Balmacara Mains

Balmacara House, c.1801 House built on a virgin site for Sir Hugh Innes, the original lofty dormered block - depicted by William Daniell in 1817 - still visible at the centre. Aggrandisement for subsequent owners included extensions by Ross & Joass in 1861 for Sir Alexander Matheson (he used this as his home in Lochalsh after Inverinate House burnt down, until Duncraig Castle was built), and additions by Ross & Macbeth, 1902. Latterday institutional use has introduced a somewhat municipal air, not helped by the addition of a barrack-like wing. The A87 now careers through Innes's designed landscape, much of which was lost to later forestry plantations, although early 19th century plantings survive in policies east of the house.

Balmacara Mains was built as the school masters house, for the the time that Balmacara House operated as a school teaching young men to work the land.

MORE OF THE TECHNICAL

Our Policies

BOOKING POLICY
Please select your dates using the Availability Calendar on the website.  If you have any queries you can contact us directly.  Our landline number is 01599 566240 or email bookings@ontheloch.co.uk
 
We ask for a 50% deposit when you make your reservation
 
If you need to cancel your trip, call or email at earliest opportunity, refund policy is detailed in our cancellation policy below.
 
We would advise that guests take holiday insurance to cover any problem resulting from loss of deposit or balance.
TERMS & CONDITIONS
I. The Balmacara Mains Grounds are large and unfenced you are able to use them on the condition that you are aware of the dangers to pets and children. Children must not play unsupervised in the grounds. The beach front access can be used but Balmacara Mains can't be responsible for your welfare there.

II. We regret that NO pets are allowed within the building. Pet owners should call to discuss arrangements.

III. The house is a Non-Smoking property, and no smoking is allowed in any part of the building. Sorry for any inconvenience.

IV. The house must be left in a clean and tidy state. Although cleaning at the end of your stay is our responsibility, ‘property’ left in an unacceptable or broken condition will be your responsibility.

V. Checkout anytime up till 11am. Longer stays and groups are negotiable, please feel free to contact us for further information.
PRIVACY POLICY
Read Policy >
TERMS OF USE
Read Policy >
FOOD POLICY
We aim to provide you with the best quality, fresh and locally sourced food available.

If you have any dietary requirements, please let us know in advance to ensure that we are able to fully cater for your needs. Due to our location it can, at times, be difficult to source certain items without prior notice.
CANCELLATION POLICY
We are committed to providing all customers with the best experience possible. We will do the utmost to ensure you enjoy your stay with us and make your experience of a Highland vacation a memorable and pleasant one.

If you voice any concerns or specific requirements to us, we will do everything we can to resolve them or to meet your expectations during your stay.

However, if this is not done to your satisfaction, we have feedback cards within our rooms or you can email us directly to draw our attention to your experiences and to ensure that we improve our service in the future.

If you would like to make a complaint, please speak email us at complaints@ontheloch.co.uk Or write to us at; Iain Craig, Balmacara Mains, By Kyle, IV40 8DN

We will endeavour to respond within two working days of receiving your complaint.